TAI DAI values ​​the satisfaction of its customers and therefore provides the Exchange and Returns Policy for our online store in accordance with the Consumer Protection Code. We accept returns for any reason within 7 calendar days of receipt of the order, for exchanges the accepted period is up to 30 calendar days.

Your product can be exchanged for another color of the product or for any other piece on the website or in our physical store that you wish.

If you prefer, you can also choose to keep a VALE credit in our online store, this period can be used on the website or in our physical store whenever you want through a coupon and will not expire.

Parts purchased at multi-brands representing TAI DAI can only be exchanged at the multi-brands themselves.

Como solicitar troca ou devolução

Entre em contato por whatsapp +55 21 97277-5678 e envie:

• Nome completo
  
• CPF ou CNPJ
  
• Número do pedido e/ou data
  
• Motivo da troca ou devolução
  

Nosso time vai te auxiliar com as orientações para seguir com o processo.